You can track the status of your order by logging into your account on our website and clicking the "Order History" section. Alternatively, you can track your order using the tracking number provided in the shipping confirmation email.
To check the availability of a product in your region, simply enter your location on the product page or contact our customer service team for assistance.
You can find detailed information about the product warranty in the product description or by contacting our customer service team for assistance.
If you encounter any issues with card payments, please double-check your card details for accuracy or try using an alternative payment method. If the problem persists, contact your bank or our customer service team for further assistance.
To find out the cost of delivery to your region, add the desired items to your cart and proceed to checkout. The shipping cost will be calculated based on your location and displayed before payment
If you encounter difficulties paying with your card during the checkout process, please ensure that your card is valid and has sufficient funds. You may also try using a different card or payment method. If the issue persists, contact your bank or our customer service team for assistance.
To determine the delivery cost to your region, proceed to checkout with the desired items in your cart. The shipping charges will be calculated based on your location and displayed before you finalize your purchase.
Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days.
Yes, we offer international shipping to select countries. Please refer to our shipping policy for more details.
We accept returns within 30 days of purchase. Items must be unused and in their original packaging.
To initiate a return, please contact our customer service team. They will provide you with a return authorization and instructions.
Still have unanswered questions?
Get in touch with our support team by either filling in the question form on this page, or send us an email at hello@apotheca.org. Our support team will get back to you as soon as possible.